Rafael Pastor Moreno is a senior professor at the Barcelona School of Industrial Engineering (ETSEIB) of the Technical University of Catalonia (UPC) and Director of its Department of Management. He has a master in Industrial Logistics and a PhD in Industrial Engineering. He has worked as a product production manager at Revlon. Expert in the use of quantitative techniques for the resolution of organizational engineering problems, he has published more than 70 research articles in an international first level journal. Finally, he has carried out technology transfer with the business environment, solving problems of work time management, vehicle routes, production management and service system designs, among others.